Business Analyst Resume ATS Score Guide for Infosys

Infosys hires business analysts primarily to fill domain-specific gaps on client accounts, making industry expertise the primary screening criterion. A BA with 5 years of banking domain experience will be prioritized over a BA with 8 years of generic IT experience for a financial services engagement. Hiring managers look for candidates who can demonstrate independent requirement gathering from senior client stakeholders, experience creating detailed functional specifications and process flows, and the ability to facilitate workshops and manage conflicting stakeholder priorities. Agile experience is increasingly required, with specific emphasis on writing user stories with measurable acceptance criteria, participating in backlog refinement, and collaborating with scrum teams. Infosys values BAs who understand technical constraints: you do not need to code, but you should understand database concepts, API integration patterns, and system architecture well enough to write feasible requirements. CBAP or CCBA certifications are recognized but not required. Proficiency with tools like Jira, Confluence, Visio, and Lucidchart is expected. Candidates who show evidence of proactively identifying process improvements or cost-saving opportunities for clients, beyond just documenting requirements, stand out.

BA lateral interviews at Infosys typically consist of a recruiter screening, a domain and methodology round, and an HR round. The domain round tests your industry knowledge and BA practices: for banking BAs, expect questions about payment processing, lending workflows, or regulatory requirements (KYC/AML). You will be asked to walk through a complex requirement you gathered and how you translated it into specifications. Expect scenario questions: 'A client stakeholder wants a feature that contradicts what another stakeholder requested. How do you handle this?' or 'Requirements changed significantly after development started. What is your approach?' You may be given a mini case study: 'Here is a business process description. Write three user stories with acceptance criteria for automating this process.' The interviewer will assess your structured thinking, communication clarity, and ability to handle ambiguity. For senior roles, expect questions about how you have mentored junior BAs, managed requirement traceability, and contributed to project estimation. The HR round covers notice period and compensation. Process takes 2-3 weeks, with domain-specific roles sometimes involving a client-side interview as well.